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Connecting with people in ways that make a real difference.

Ambassador explores what makes this Southern Lakes region and the visitor experience to the Wakatipu and Wanaka such a unique and genuine one. During the course we share information visitors may find interesting and helpful, explore the history of the region, highlight simple tools to connect with people from all over the world and heighten awareness of NZ’s growing tourism markets.

Ambassador is affordable, fun and fascinating.

You’ll attend a one-off course on a Friday morning in Queenstown. All courses run 9am-12pm. Ambassador is for everyone whether new to the area or you have lived here for a lifetime. You will journey through the early history, amazing explorers, business pioneers and entrepreneurs who have shaped our special place. Immerse into the history and legends of the southern lakes from alpine maori through to present day and beyond. Ambassador is endorsed by the Queenstown and Wanaka Chambers of Commerce, Destination Queenstown, Lake Wanaka Tourism and the Queenstown Lakes District Council.

Course Outcomes


People do business with people they like. Taking ownership and pride in our town makes it easy to connect with any visitor or customer whether they are known to you or not. It’s the things that cost nothing which create the best visitor experiences.


Connect with your place and your community. Understand and respect the past, show pride in your town and develop your local knowledge to share with others.


Take pride in what you do, build cultural knowledge, your own reputation and brand consistency. We journey through the continual growing markets of China and India, looking at how we can authentically connect with these visitors.


Ambassador inspires people and grows businesses by providing tools to ensure a positive and totally memorable customer experience.

To book or to enquire about a customised Ambassador programme for your business email info@nzambassador.com

Regardless of the destination it is always the contact with locals that cements the appeal of a location and a desire to return or encourage others to visit. This is a great initiative which will have huge benefits for the Queenstown Lakes and one that I whole-heartedly support and encourage everyone to participate in.

Vanessa Van Uden Former Mayor, QLDC

Visit www.nzambassador.com for more information or to book.

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