Sustainability focuses on meeting the needs of the present without compromising the ability of future generations to meet their needs. Sustainability encourages businesses to frame decisions in terms of environmental, social, and human impact for the long-term.
Tourism Sustainability Commitment
Tourism Industry Aotearoa (TIA) championed the aim to see every tourism business committed to sustainability by 2025.
Over the last twenty years, sustainability has moved from being a grass roots movement in New Zealand organisations to executives and directors now increasingly having a economic responsibility for it.
Customer experience and customer service have never been more important. While the tourism industry is still not operating in a ‘business as usual’ model, the tourist dollar is highly sought after.