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Know the Code.

The Code for learner wellbeing and safety sets out the roles and responsibilities of tertiary education organisations (TEOs) in promoting and supporting your wellbeing, development and educational achievement.

Under the Code, your TEO should be helping you to be:

  • safe, physically, and mentally
  • respected and accepted for who you are
  • supported in your learning and wellbeing
  • connected with your social and cultural networks and
  • able to have your say in decisions about services.

The Code has twelve outcomes.

QRC has approached the administration of the Education Code of Practice by interweaving all outcomes through our organisational strategy and operation under the BE WELL pillar.  The health, well-being, and safety of our students is also indirectly supported within the strategic pillars of:

  1. Education Experience,
  2. Outcomes First
  3. Promote the Industry

The process of self-review found that we have robust strategies, systems, and processes in place that are in line with the Education Code of practice being well implemented across all outcomes.

Outcome 1. A learner wellbeing & safety system

QRC effectively takes a whole-of-provider approach to maintain a strategic and transparent learner well-being and safety system that responds to the diverse needs of our students.




Outcome 2: Learner Voice

QRC works to understand and respond to diverse learner voices and wellbeing and safety needs in a way that upholds their mana and autonomy.

Outcome 3: Safe, Inclusive, Supportive & Accessible physical and digital learning environments

QRC must foster learning environments that are safe and designed to support positive learning experiences of diverse learner groups.

Outcome 4: Learners are Safe and Well

QRC must support learners to manage their physical and mental health through information and advice, and identify and respond to learners who need additional support.

Outcomes 5-7: Additional wellbeing and safety practices in tertiary student accomodation

QRC must ensure that student accommodation promotes and fosters a
supportive and inclusive community which support the wellbeing and safety of residents.  It is also important that student
accommodation contracts and practices are transparent, reasonable, and responsive to the wellbeing and safety needs of residents.

Outcomes 8-12: Additional wellbeing and safety practices for international learners

QRC must ensure that practices under this
code respond effectively to the distinct wellbeing and safety needs of their diverse international tertiary learners.

Prospective international tertiary learners must receive clear, accessible, accurate and sufficient information, and make informed
choices about the study and services we provide before they begin their study.

QRC must also have practices that ensure, as far as practicable, each international tertiary learner who is enrolled with the signatory for
educational instruction of 2 weeks’ duration or longer has appropriate insurance.

We strive to provide the opportunity to participate in well-designed and age-appropriate orientation programmes and continue to receive relevant information and advice to support achievement, wellbeing and safety

Implementing the Code at QRC.

Download full document Code of Practice Framework

The QRC Code of Practice Toolbox:


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