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Ileen chose to follow a career in tourism and hospitality after finishing High School as she knew the industry was large and offered many opportunities. First she completed the QRC Tourism Operations Certificate then moved on the QRC Diploma in Hospitality Management. She has now landed a role with Waitangi Treaty Grounds within the Visitor Services department. Check out what she’s got to say about her post QRC journey here!

Why did you choose to follow a career in tourism and hospitality?

• I chose to follow a career in tourism and hospitality because of how large the sector was and how many opportunities presented themselves. I thought about how a career in this industry could potentially guide me to my goal of becoming an entrepreneur.

Why did you choose to study at QRC Tai Tokerau?

• I chose to study at QRC to allow development and growth of myself as an individual as well as strive to expand my knowledge and education.

What was the highlight of your QRC days?

• The friendships I made. The connections us students had with each other allowed us to have fun, learn, and grow in a comfortable environment.

Where did you do your internship and what was your biggest takeaway from the internship?

• I completed my internship at The Lodge at Kauri Cliffs as a Food and Beverage Supervisor. I got to experience a new working environment in luxury which brought many opportunities for me. My biggest takeaway was to take up any and all of the opportunities that get thrown your way.

Where are you working now and what are your main responsibilities at work?

• I currently work at Waitangi Treaty Grounds in the Visitor Services department. My main responsibilities include:
  • Answering Enquiries In Person & Telephone
  • Introducing Cultural Performances
  • Processing Transactions Incl. Cash Up & Paperwork
  • Museum Security
  • Taking Reservations From Ground Operators & Wholesalers
  • Actively Selling Products
  • Patrolling Assigned Areas
  • Minor Custodial Duties

What do you enjoy most about your current job?

• I enjoy the positive work culture at my current job. It is collaborative throughout all departments where we thrive off respect, fun, empathy, and support.

What is your dream job in hospitality and tourism?

• My dream job is to be an entrepreneur of a business I am yet to figure out. As of right now, gaining experience and learning something new every day is what I enjoy most about being young and still working towards my future.

What advice would you give to those about to study, go on an internship or graduate?

• Some advice to anyone looking to study, go out on internship or graduate is to get out there! Take risks and get out of your comfort zone. You can do that and still be prepared. Look at the opportunities in front of you, and what each one can do towards your future and career and take it.