Discover Your Own Backyard!
Join us on a 3-hour journey into Tāhuna | Queenstown’s rich history, notable figures, and iconic landmarks. Develop exceptional customer service skills and create more meaningful manuhiri (visitor) experiences. With knowledge and skills that will make you a local expert, embark on an entertaining, informative, and enriching adventure like no other.
Details:
- Time: 8.30am to 11.30am or 1pm to 4pm
- Cost: $75 per person
- Location: 7 Coronation Drive, QRC House, Level 5
Dates:
- TBC
Tāhuna Queenstown Ambassador Workshop Outcomes:
- Discuss the history and pakiwaitara (local stories) of Queenstown and their contribution to the unique identity of the region.
- Identify key people and places that have shaped Queenstown into what it is today and learn how to effectively share these stories with visitors.
- Identify key milestones in Queenstown’s tourism industry and economy.
- Demonstrate an understanding of the importance of creating a positive visitor experience, including the use of manaakitanga, kaitiakitanga and whanaungatanga.
- Develop skills and tools for connecting and communicating with people from different cultures and communities.
FAQ
- For all bookings, or enquiries, please fill in the form above or email shortcourses@qrc.ac.nz
- Owners, senior managers, leaders, operational teams, front-line, marketing, sales, customer service reps… Absolutely anyone who is passionate about sharing what makes their region so special.
- We highly recommend it to those in the Tourism and Hospitality Industry.
- Queenstown Chamber of Commerce
- Destination Queenstown
- Queenstown Lakes District Council
- The wider Tourism and Hospitality Industry
Absolutely! We’re happy to bring the workshop to you. We can tailor the session to suit your group’s needs.
If you’re interested in a private or offsite session, just let us know in the enquiry form, and we’ll get in touch to make it happen.
We sure do. The Ambassador Workshop can be tailored for groups – perfect for staff training, onboarding, or team building.
Fill in the enquiry form and let us know you’re interested in a private session, and we’ll work with you to customise the experience.
