Discover Your Own Backyard!

Join us on a 3-hour journey into Tāhuna | Queenstown’s rich history, notable figures, and iconic landmarks. Develop exceptional customer service skills and create more meaningful manuhiri (visitor) experiences. With knowledge and skills that will make you a local expert, embark on an entertaining, informative, and enriching adventure like no other.


  • When: 2024 dates to be confirmed 
  • Time: 9am -12pm
  • Cost: $50+ GST per person
  • Location: 7 Coronation Drive, QRC House, Level 5

Tāhuna Queenstown Ambassador Workshop Outcomes:

  • Discuss the history and pakiwaitara (local stories) of Queenstown and their contribution to the unique identity of the region. 
  • Identify key people and places that have shaped Queenstown into what it is today and learn how to effectively share these stories with visitors. 
  • Identify key milestones in Queenstown’s tourism industry and economy. 
  • Demonstrate an understanding of the importance of creating a positive visitor experience, including the use of manaakitanga, kaitiakitanga and whanaungatanga. 
  • Develop skills and tools for connecting and communicating with people from different cultures and communities. 

Register Today


What are the key details?
  • When: 2024 dates to be confirmed
  • Time: 9am -12pm
  • Cost: $50+GST per person
  • Location: 7 Coronation Drive, QRC House, Level 5
How do I register?
Who is this workshop for?
  • Owners, senior managers, leaders, operational teams, front-line, marketing, sales, customer service reps… Absolutely anyone who is passionate about sharing what makes their region so special.
  • We highly recommend it to those in the Tourism and Hospitality Industry.
Who has endorsed the workshop?
  • Queenstown Chamber of Commerce. 
  • Destination Queenstown. 
  • Queenstown Lakes District Council. 
  • The wider Tourism and Hospitality Industry. 
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