• Level 3
  • 6 Weeks
  • Intakes in 2024

Cultural Capability for the Services Sector – Connecting With Te Ao Māori

Explore the essence of mana and understand its significance in Māori society. Learn about Māori cultural protocols and discover how they empower recognition, and relate to respect, leadership, and community.

Through practical application, learn to comfortably weave Te Ao Māori values into your daily workplace practices, nurturing an environment that respects and bolsters the mana of individuals, the workplace and the community.

Who is this course for?

  • Professionals working in the hospitality and tourism sectors

When will this course run?

  • This course will run around the regions and urban centres throughout the second half of 2024 and first half of 2025. Visit Grow Tourism for more information or to register your interest.

Course Outline

6 Weeks | Level 3 | Credits: 5

Micro-credential: Cultural Capability for the Services Sector – Connecting With Te Ao Māori

Delivered in: New Zealand wide in regional and urban centres. This course includes in-person, online and in-work learning.

Learning outcomes:

  1. Demonstrate knowledge of Te Ao Māori in the workplace
  2. Apply kaupapa of Te Ao Māori in a workplace

2024 Dates & Fees

New Zealand Wide
Please register your interest on the Grow Tourism Website.

Register Here

*All fees are in NZD$ | Tuition fees are subject to annual increases.
2024 Tuition Fees
New Zealand Citizens & Residents $320
Working Holiday Visa Holders/ International $640
2024 Dates available by enquiry
Queenstown | To be confirmed
Auckland | To be confirmed
Wellington | To be confirmed
Christchurch | To be confirmed


Who is this course for?

Professionals working in the hospitality and tourism sectors

What is the format of this course?

This course uses blended learning.

  • Compulsory 1-day in-person workshop, held on the first two days of your course (please note this workshop does not include accommodation or transport).
  • Followed by 6-weeks of online learning with tutor check-ins.

You will be assessed via weekly quizzes and an e-workbook relating to the course content.

How long is this course?
  • 6-weeks.
Is this course 100% online learning?

No – there is a 1-day in-person workshop.

Research has shown that blended delivery yields the best learning outcome.
The in-person workshop will be held at the start of your course and is compulsory.

What’s the time commitment?
  • It is recommended that learners allocate 8-9 hours per week of study to the course
  • 5-6 hours of online learning and 3 hours of self-directed learning
  • The online lectures are recorded, allowing students to listen at their convenience
  • There will be a weekly tutorial session where students can check in and ask questions about coursework or assignments
What if I have questions or need learning support during the course?
  • There is a weekly check in with the teaching team should you need help and forums to ask your questions.
  • Our student services team can guide you in the right direction for assistance.
How much does it cost?
  • New Zealand Citizens and Residents: $320
  • Working Holiday Visa Holders/International: $640
Entry requirements
  • 18 years+ at time of course.
  • A New Zealand or Australian citizen or NZ permanent resident
  • NZ Working Holiday Visa Holder/ International
Will I receive a certification when I finish my course?

Grow Tourism – Elevate offers a range of courses that will give you NZQA-recognised micro credentials.
Micro credentials are small, stand-alone certifications accredited by NZQA and are a formal way of recognising your skills and knowledge in particular areas that employers are looking for.

Can I complete this course while working full time?

Yes. This is an online course, however there is a 1-day compulsory in-person workshop at the start of your course.