- Level 6
- 21 Months
- queenstown, tai-tokerau
- Intakes in January, April, July, October
A Diploma in Hospitality Management equips graduates with the skills needed to work in the world’s leading businesses such as: boutique hotels, resorts, luxury day spas, restaurants and the travel industry – they all need world-class management.
The Programme blends practical training with business theory, giving graduates a competitive advantage to match their career ambitions. The internationally recognised and respected management course, founded on Swiss standards of service excellence, provides students with the necessary experience to advance their careers. The tourism industry-focused culture of Queenstown enables students to develop their business networks and a career in Hospitality or Hotel management.
Programme at a glance
21 Months — Diploma in Hospitality Management
Graduates are awarded the New Zealand Diploma in Hotel Management (Level 6)
Term 1 & Term 2
Theory & Practical Training
Term 3 & Term 4
Paid Industry Training (1,000 hrs minimum)
Term 5 & Term 6
Management Principles & Practice
|Business Research and Communication||5|
|Food, Beverage and Bar Service||4|
|Business Accounting and Analysis||5|
|Contemporary Food & Beverage Management||5|
|Rooms Division Management||6|
|Hospitality Operations and Cost Control||6|
|Human Resource Management||6|
|Sales and Marketing||6|
|Capstone - Hotel Strategy - Simulation||6|
Diploma of Hospitality Management
QRC delivers a Level 6 Diploma of Hospitality Management which blends theory, practical and professionalism. This enables the QRC Graduate to have the required skill set and management capability to provide immediate value to an employer.
The fully paid internship is a key component of the programme as it provides students a “real life” application to the first year of theory. The internship is vital for creating opportunities within the industry but more importantly it provides the student with a unique learning and mentoring experience which ultimately increases their value.
QRC enables graduates to enter the industry as professional practitioners who progress to leadership positions at an accelerated rate.
QRC trains multi-skilled, qualified and ambitious industry professionals. Graduates perform to international standards, ready to enter the workforce in leadership roles such as: front office, food and beverage, rooms division, accounts and finance, sales and marketing and human resources. QRC Graduates are regarded within the hospitality industry as the employee of first choice.
The skills, confidence and industry connections I have gained during my time at QRC have been invaluable. I am leaving with numerous career opportunities, life-long friends and an excitement for my future in the hospitality industry.
We have been working with QRC for over 11 years now, taking both graduates and students working on their internships. The calibre of young people that QRC turns out never ceases to amaze me in that they are already well versed in hospitality lore, well dressed with excellent manners, personable and interested. If you are looking for a career in hotels/hospitality I suggest that the QRC Hospitality course is an excellent place to start.
85% of graduates went on to work in their field of study
12% of students’ progress on to a degree
QRC Graduates have a world of opportunities available to them. Most enter the workforce and maximise the networks gained at QRC, others choose a pathway on to a degree at one of QRC’s partner institutions. Those wishing to enter the workforce have the knowledge, skills, experience and attitude to attain a leadership role and progress to management.
Pathways to Further Study
Otago University, New Zealand
Bachelor of Commerce – 18 months further study
International College of Management, Sydney (ICMS), Australia
7 Months further study:
- Bachelor of Business
- Bachelor of Business (Entrepreneurship)
- Bachelor of Business (Marketing)
- Bachelor of Business (Sports Management)
- Bachelor of Business (International Tourism)
- Bachelor of Event Management
- Bachelor of Hospitality Management
César Ritz Colleges, Switzerland
Bachelor of International Business in Hotel & Tourism Management
1 year further study + 6 month internship
The Diploma Programme consists of 2 terms (11 weeks each) on Campus, followed by a 9 month internship, culminating with a final 2 terms on Campus.
During the first 2 terms you will undertake practical skill-based training and will learn relevant industry based theory. There will be approximately 32 hours on Campus per week.
During your internship you will be placed in paid employment with a successful hotel, resort or hospitality-based business for a minimum of 1,000 hours industry training.
In Year 2, the focus is on hospitality business strategies and practices.
As part of the programme, students in Term 2 get to select an elective of either Events or Wine Studies. Electives focus on specialised areas of the industry which provide a practical insight.
Please note that Electives are subject to minimum numbers.
Recognition of Prior Learning (RPL) will be granted where your prior study or work experience is considered to be equivalent to all the learning outcomes for a particular QRC paper.
The self-belief and personal growth gained through this process instils a confidence and maturity that prepares students to make informed career decisions.
Internship is a valuable component to the Diploma Programme. Students work closely with their Internship Manager to identify where they would like to be placed. With the assistance and in-depth knowledge of the Internship Manager, they will be placed in the industry to best match their interests and strengths to ensure that they continue to develop.
The fully paid Internship provides a value for money component for the student. Due to the experience gained by students on their internship, a high proportion of students return to their internship employers after completing the programme.
The Internship Manager provides a direct link to industry and assists students in securing internship positions. QRC graduates are highly sought by industry and as a graduate they automatically become members of the QRC Alumni. The Internship Manager offers post-graduate assistance and acts as a liaison between QRC Alumni and the tourism and hospitality industry.
- Earn while you learn!
- Full paid industry internship for 1000 hours for Hospitality Management
- Hospitality Management students earn approximately $20,000 during their internship
Our students are employed for a minimum of 9 months and are required to achieve a minimum of 1,000 hours of work before they return to QRC for their second year of study. (Please note there is flexibility on the duration as we understand the highs and lows of seasons)
|Return to QRC||January||April||July||October|
Flexibility for shorter or longer time periods can be agreed to upon discussion with all parties
Employer and student expectations
QRC’s expectation of industry partners is for employers to treat our student/intern the same as they would any other employee; offering them the chance to undergo in-house training and gain practical experience and exposure to the industry. The employer must also commit to the student’s direct line manager completing a performance report at the 3-month mark, as this allows us to assess how they are tracking and offer any additional support if required, and then again at the end of employment to enable us assess the development of the student while under the guidance and mentoring of the company.
Students do not have any college commitments, assessments or assignments during the internship period. When applying for internship positions, they fully understand that will be the company’s employee and must follow all of its policies, procedures and guidelines as per their employment contract and staff handbooks. Students also understand they must go through the entire application process and are required to represent themselves to a high standard throughout. It is purely at the employer’s discretion if they are ultimately offered a role with the company.
Below are the domestic fees for our Hospitality Management Diploma. International Students see International Fees sheet for a detailed breakdown.
It is a requirement of the NZ Government that all year one fees are to be paid in advance before the issuing of a Student Visa. No deferred payment schemes are available. QRC’s Refund Policy can be found here.
|Year 1||Year 2|
|Diploma in Hospitality Management||$13,312*||$13,312*|
To secure your place you will need to pay a NZ$200 placement fee and a $500 accommodation bond which is refundable at the end of the Halls of Residence contract.
Some courses and services accrue additional costs. All charges relating to your chosen course will be itemised on your Invoice. If you have any questions regarding General Fee charges, please email email@example.com
All applicants must be a minimum of 18 years of age at course commencement (some discretion applies for domestic enrolments). All applicants are interviewed as part of the admissions process.
NCEA (NZ National Certificate of Education Achievement)
- 48 Level 2 or above credits across 4 subjects which must contain 8 literacy credits (including 4 reading & 4 writing credits)
- Numeracy – 10 credits at level 1 or above
Cambridge International Exam (CIE)
Candidates must attain at least 60 UCAS points (from the UCAS Tariff) over two or more subjects and have IGCSE Maths Grade D or above and AS English Language or AS English Literature with Grade E or above.
International Baccalaureate (IB)
Candidates must attain at least 3 passes in SL subjects including English and Mathematics.
Successful completion of the Senior Secondary Qualification offered in your state (VCE, HSC, WACE, QCE, NTCE, TCE).
CIE & IB students please refer to the above.
Mature students may be exempt from meeting the academic entry requirements if they can demonstrate relevant work experience and genuine commitment to the industry, through their CV and work references.
All applicants are interviewed as part of the admissions process.
Students are required to supply their own laptop computer.
All students are provided with a uniform which reflects the highest industry standards. The professional appearance sets the tone for expectations around individuals taking responsibility for their own personal brand.
QRC produces graduates who are highly sought after by the hospitality industries, not only for their skills but for their consummate professionalism. Accordingly, the College practises the highest standards of personal and professional conduct at all times, equivalent to international best practice.
The QRC Professional Excellence (PE) system has been developed to encourage students to achieve the level of professionalism expected by the industry.
The PE system has a strong focus on performance and excellence around some key criteria; attendance, punctuality, courtesy, grooming/personal appearance, honesty and respect.
Every student starts the term with a maximum of 100 PE points. Ideally, this score is maintained throughout your studies. Incidents of unprofessional behaviour, for example unexplained absences, are reported to your programme leader and will incur a loss of PE points.
Students who come close to the fail mark of 69 PE points, will be required to seek counselling from the Programme Leader or Academic Director and appropriate measures to remedy the behaviour will be discussed. A lack of improvement could result in suspension from the College.
Further information about the QRC Professional Excellence system can be found in the program handbook.
You will be provided with a uniform which reflects the highest industry standards. For Hospitality Management students this is a professional business suit and includes the
- 1 business jacket
- 2 pairs of trousers/ skirt
- 1 jumper or vest
- 3 blouses/shirts
- 1 tie
- 1 scarf (optional)
- 1 name badge
Smart black business shoes will need to be supplied along with black socks or stockings in black or natural colour.
All Diploma students are required to complete 10 hours of community service as part of the diploma. During your time at QRC a number of opportunities will be presented to volunteer at community, college and charitable events. In the past opportunities have included: Winter Games, Queenstown Winter Festival, Jazz Festival, Queenstown Marathon and LUMA.