• Level 4
  • 17 Weeks
  • tai-tokerau
  • Intakes in February, July

Tourism Operations Certificate (Level 4)

Tourism Operations provides an introduction to the dynamic Tourism Industry. The programme focuses on the concepts of Manaakitanga (the process of showing respect, generosity and care for others) and Whanaungatanga (a relationship through shared experiences and working together which provides people with a sense of belonging) and how these are applied in a professional tourism and hospitality context. Graduates will understand the importance of customer service and interpretation in delivering a unique visitor experience.

Study close to home – choose from one of two locations in the North Island:

  • Tai Tokerau

Download Course Flyer

Course Outline

Paper Level
NZ Tourism 3
Tourism Regulations and Compliance 4
Tourism Interpretation 4
Tourism Operations 4

Career Opportunities & Pathways

The QRC Certificate in Tourism Operations will prepare students to work in the tourism industry, with a focus on front-line positions, across a range of organisations.

Graduates will also be able to progress onto further study and gain entry into QRC’s Diploma in Hospitality Management (Level 6) or Adventure Tourism Management (Level 6). A certificate course in travel and tourism is the perfect start to your dream job or further study.

Entry Requirements

To be eligible for entry, applicants must have met the following requirements:

  • Be 17 years of age at course commencement
  • Completion of NCEA Level 2 or equivalent

Applicants not meeting the entry criteria may be considered on a case by case basis by the Academic Director. Consideration will be given to those with prior work experience and life skills experience.

International Students

If English is a second language an IELTS score of at least 5.5 with no band score lower than 5.0, or an equivalent as per NZQF Programme Approval and Accreditation Rules 2018.

All applications are interviewed as part of the admission process.

Find out more:

Tuition Fees

Tuition fees are subject to annual increases and the current fees are for applications received prior to 31st October 2023.

Study grants are available for students studying at QRC Tai Tokerau who have a household income of less than $124,475 for more information email studentservicestt@qrc.ac.nz
Tourism Operations Cost
Tuition Fee $5,593
With QRC Study Grant* $1,200
International Tuition Fee $9,878
International Student Insurance $217 for 4 months