• Level 4
  • 6 Months
  • tai-tokerau
  • Intakes in February, July

Tourism Operations provides an introduction to the dynamic Tourism Industry. The programme focuses on the concepts of Manaakitanga (the process of showing respect, generosity and care for others) and Whanaungatanga (a relationship through shared experiences and working together which provides people with a sense of belonging) and how these are applied in a professional tourism and hospitality context. Graduates will understand the importance of customer service and interpretation in delivering a unique visitor experience.

Study close to home – choose from one of three locations in the North Island :

  • Tai Tokerau
  • Gisborne
  • Whakatane


Course Outline

Paper Level
NZ Tourism 3
Tourism Regulations and Compliance 4
Tourism Interpretation 4
Tourism Operations 4

Career Opportunities & Pathways

The QRC Certificate in Tourism Operations will prepare students to work in the tourism industry, with a focus on front-line positions, across a range of organisations.

Graduates will also be able to progress onto further study and gain entry into QRC’s Diploma in Hospitality Management (Level 6) or Adventure Tourism Management (Level 6).

Entry Requirements

To be eligible for entry, applicants must have met the following requirements:

  • Be 17 years of age at course commencement
  • Completion of NCEA Level 2 or equivalent

Applicants not meeting the entry criteria may be considered on a case by case basis by the Academic Director. Consideration will be given to those with prior work experience and life skills experience.

International Students

If English is a second language an IELTS score of at least 5.5 with no band score lower than 5.0, or an equivalent as per NZQF Programme Approval and Accreditation Rules 2018.

All applications are interviewed as part of the admission process.


Apply Today

Application Form

Tuition Fees

*If your household income is proven by StudyLink to be $80,000 or less you will qualify for the reduced fees.
Tourism Operations Cost
Tuition Fee $5,000
With QRC Study Grant* $1,000
International Tuition Fee $9,500
International Student Insurance $197 for 4 months