Terms and Conditions

TERMS AND CONDITIONS OF ENROLMENT – Updated 15.11.2019
All fees are quoted In New Zealand dollars and include GST. Fees are adjusted annually in October for the following year. Fees are subject to change. For the most up-to-date fees please click here.
Fee Payment
QRC fees can be paid by telegraphic transfer, bank draft or credit card (Visa, MasterCard and Amex charges will apply) on condition that the payment is cleared in advance of course commencement. Further information on payment methods are included in your invoice. Credit card transaction fee applies (3%).
Student Fee Protection
All fees paid by students are protected by QRC’s Student Fee Trust Account arrangement with Public Trust, which is an independent New Zealand Government guaranteed student fee trust account. This means that in the unlikely event of QRC being unable to offer or continue to deliver any course for which you are enrolled, your unused fees will be available for refund to you so that you may continue your course with another provider of your choosing without financial disadvantage to you. On your arrival at QRC you will be asked to sign a student acknowledgement form to establish your Student Fee Trust Account and you will be given a copy of your account details, which you should retain. For any further information you may visit feeprotect.co.nz, nzqa.govt.nz or contact Admissions.
All students agree to be bound by the following terms as a condition of enrolment at QRC.
1. Enrolment
Applications for enrolment at QRC must include complete and accurate information. Any enrolment may be withdrawn without refund of fees where it is found that misleading or fraudulent information has been provided.
2. Rules And Regulations
Students agree to abide by general and course-specific rules and regulations and by the laws of New Zealand. Full details of rules and regulations, New Zealand law, conduct, attendance, dress code and academic requirements including circumstances in which tuition may be terminated are sent to students prior to their start date.
3. Recognition Of Prior Learning
Enrolled students may apply for recognition of prior learning/credit where previous qualifications, study or experience are relevant to particular course outcomes. This must be done before course commencement. Full details are provided on our website or at interview stage.
4. Fees
Fees are paid annually and must be paid no less than one month prior to course commencement (unless otherwise stated) and places are not guaranteed until these have been paid in full. These are paid in advance for a maximum of one year. Enrolment will be cancelled unless the appropriate tuition fees have been paid by the payment deadline. When payments are made by telegraphic or electronic transfer the bank charges are debited to the student, this is the same for international banking fees/transfer. Tuition fees are not transferable. QRC reserves the right to amend its fees. For the most up-to-date fees, please refer to the QRC website. Enrolled students will not be subject to any subsequent fee increases during their course of study. Where tuition is affected by QRC observance of New Zealand public holidays, a minimum of three days shall constitute a week for tuition and fee purposes. Full details of New Zealand public holidays will be advised at Orientation. QRC fees can be paid by telegraphic transfer, bank draft or credit card (Visa, MasterCard and Amex charges will apply) on condition that the payment is cleared in advance of course commencement. Further information on payment methods are included in your invoice. Credit card transaction fee applies (3%).
5. Refund Policy for Cancellation/Withdrawal by Student
All notices of cancellation/withdrawal must be made in writing to the Student Services Manager and must be supported by appropriate documentation. The refund period varies for courses of different durations.
Students who withdraw before the course commences will also be subject to the below criteria, that is, they will be entitled to a refund less any amounts allowed to be retained by the QRC as noted below. The accommodation placement fee and the enrolment fee are nonrefundable.
i. If QRC withdraws a Confirmation of Place or withdraws a course before commencement, all unused fees are refundable to the fee payer.
ii. If after course commencement, QRC is unable to continue to deliver any course for which a student is enrolled, all unused fees are refundable by our fee protection supplier to the fee payer, or representative, or to an alternative course provider nominated by the fee payer. In this case refunds will be in accordance with the Student Fee Trust Account schedule Signed by the student during Orientation, otherwise on a pro rata basis in respect of short courses that are exempt from fee protection.
iii. Provisions i and ii above do not apply to voluntary withdrawal by a student nor to dismissal or expulsion of a student by the college.
iv. Where a Conditional Letter of Offer is made and the academic condition is not met, the tuition fees paid for the course will be refunded in full.
v. A notice of student withdrawal due to exceptional circumstances may be accepted as grounds for consideration of a refund or part refund of unused fees by exception. This is subject to the provision of documentary evidence in support of the application, and will be at the sole discretion of QRC. Grounds may include the inability to obtain a student visa, serious illness of a student, or death of a close family member. If a student fails to attend College without giving notice this will be taken as voluntary withdrawal.
vi. In the event of a withdrawal from a course after commencement, QRC must be reimbursed for any fees, which have been paid or incurred by QRC or other representatives.
vii. QRC will not refund the fees if a student cancels or withdraws after the refund period below.
viii. QRC will not refund the tuition fees of any student whose enrolment is withdrawn through the supplying of incorrect and/or fraudulent documentation.
ix. QRC will not refund the tuition fees of any student who is removed from the college roll through non-attendance and/or is dismissed by the QRC Board.
x. There is no refund entitlement in respect of withdrawal by the student from short courses of less than 3 days.
xi. No refund is payable to domestic students for withdrawal from courses of less than 3 months duration. Courses of 3 months or longer are covered by the refund policy in Section 5.
xii. Refunds will be paid by bank draft in New Zealand dollars, to a nominated bank account of the fee payer.