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Health & Wellbeing at QRC: A organisational wide approach.

Working to positively influence college culture, uphold the student voice and actively support success as our cornerstones of wellbeing.

Be Well

Student Voice

Engaging the student voice to inform, shape and strengthen wellbeing strategies.

๐Ÿ’ฌ An active student council provides a formal channel through which to raise issues affecting the wider student body.ย  Student council provides a regular connect between student and staff representatives.

๐Ÿ’ฌ With a strong presence throughout orientation, the student services team collectively provides a tangible access point through which students have multiple ways to connect to college.ย  One-on-one meetings, drop in sessions, feedback surveys and casual conversation are some of the many ways that ensure we hear you.

๐Ÿ’ฌ Providing opportunity through leadership, collaboration and feedback to develop a sense of ownership and responsibility for health and wellbeing, as both an individual and for the collective student body.

Support Success

As each student strives to attain their vision of success, QRC works to provide a support framework that is relevant to these individual goals and outcomes.ย  This necessitates both academic and pastoral support mechanisms.


๐ŸŽ“ Academic director / programme leader sessions are timetabled into each 11 week term at critical points to best support the student – embedding at start of term, supporting in the mid-term and preparing at the end of term.ย  This connect with students enables key academic staff insight into course delivery and any associated issue.

๐ŸŽ“ Study support provides an additional, tutor led session, within the weekly timetable, providing opportunity for students to seek clarity of understanding, assimilate class content and access additional academic guidance as appropriate.

๐ŸŽ“ Where a student has distinct learning needs, special assessment conditions and classroom teaching conditions are accommodating of these requirements.ย  Teaching staff actively engage with new students to ascertain any ways in which they may wish to access QRC’s accessibility plan.


๐Ÿ‘๐Ÿผ All students offered a place of study at QRC are also offered accommodation at the QRC Lodge halls of residence.ย  Providing 24/7 managerial oversight, fully catered (5 evening meal + 7 breakfasts/weekly) and a strong sense of community, QRC Lodge becomes an integral part of the student experience allowing for the safe transition to independent living.

๐Ÿ‘๐Ÿผ From onboarding and orientation to on-campus support throughout their study journey, the student support team aims to connect with students to offer a level of support relevant to the needs of each individual

๐Ÿ‘๐Ÿผ Utilising the wider community network of health care providers, support services and community groups mobilizes a considerable support framework for the student body and ensures specialist input where required.

College Culture

A sense of belonging and connectedness to your community is important.ย  Shared values that you are proud to represent ensures a foundation you can build your student pathway from.ย  ย There are a number of ways we work to create a strong college culture led by our board & senior management team.

Wider strategies influencing Health + Wellbeing

Outcomes First

Setting, maintaining and aspiring to goals embed principles and create a sense of purpose for students.

QRC’s Future Student team work hard throughout Aotearoa schools to inform year 11-13 students about the opportunities tertiary study in hospitality and tourism can present.ย  The better informed our future students are about their study pathway, the better outcomes we see.

Working to deliver a pipeline of future leaders into the industry demands a strong, symbiotic relationship with business.ย  We proactively seek ways in which to broaden, evolve and embed these networks into QRC’s wider operational strategy to support optimal outcomes for our students.

Relevancy and currency of course content is directly correlated with our students outcomes.ย  QRC’s academic team work to develop content to reflect industry happenings in the moment and courses that provide graduates with the skills industry needs.

Education Experience

A learning environment that is responsive and relevant to student needs, with accessible digital & personnel capability to foster connectedness and engagement.

We have a purpose built campus in central Queenstown and our Tai Tokerau campus is situated in Paihia, Bay of Islands.ย  Strategically positioned in the tourism hubs of New Zealand, QRC students are immersed within the industry.ย 

Both campuses are equipped to deliver an exemplary education accommodating students with quiet study areas, small classrooms sizes, recreational areas and a staff base providing support across academic and pastoral needs.ย 

E-learning and digital capacity are part of the technology infrastructure that is consistently being reviewed to stay inline with fast-paced advancements

Promote the Industry

By creating future opportunity & placing significant value on the industry and roles within it, wellbeing is aided by future direction & sense of worth.


Strategically aligning QRC with industry partners allows greater visibility of the opportunity and builds greater awareness of the depth in roles and career pathways.

Air NZ + QRC #supportingthefutureoftourism





As we lift the status of the tourism and hospitality workforce, we place greater intrinsic value in students and their chosen course of study.

Get Support

The Student Services team are accessible directly through reception on level 2 of the Queenstown campus and in the main building of the Paihia Campus.


The team can assist with

  • Getting support for personal or academic concerns
  • Financial issues &/or advice
  • Holistic health and wellbeing promotion
  • Addressing bullying, harassment and discrimination
  • Supporting health relationships

External Support Networks

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